Privacy Policy

Last updated: May 2026

At Elysian Pieces, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our jewellery.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you provide directly to us when you interact with our store. This includes:

Personal Data: Name, shipping address, billing address, email address, and telephone number when you place an order or contact customer service.
Payment Data: All payments are processed securely through our third-party payment gateways (such as Shopify Payments, PayPal, or Stripe). We do not store your credit card details on our servers.
Automated Data: Information your browser automatically sends when you visit our site, such as your IP address, browser type, operating system, and the pages you view.

How We Use Your Information

We use the information we collect to provide you with a seamless shopping experience. Specifically, we use your data to:

Process and ship your orders, including sending order confirmations and tracking updates.
Manage your customer account and provide customer support.
Send marketing communications and promotional offers (only if you have opted in to receive them).
Improve our website performance, product selection, and user experience.
Prevent fraudulent transactions and monitor against theft.

Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. We only share your data with trusted service providers who help us operate our business, such as:

E-commerce Platforms: Shopify (to host our store and manage inventory).
Shipping and Logistics: Postal and courier services (to deliver your jewellery pieces to your doorstep in the UK).
Analytics Providers: Tools like Google Analytics to help us understand how customers use our website.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember the items in your shopping cart, and analyse web traffic. You can choose to disable cookies through your browser settings, but please note that some parts of our website may not function correctly as a result.

Data Security

We implement a variety of security measures, including SSL encryption technology, to maintain the safety of your personal information when you place an order or enter your details. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights (UK GDPR)

As a resident of the United Kingdom, you have specific rights regarding your personal data under the UK General Data Protection Regulation (UK GDPR). These include:

The right to access the personal information we hold about you.
The right to request that your personal information be corrected or updated.
The right to request the erasure of your personal data ("the right to be forgotten").
The right to withdraw your consent for marketing at any time.

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have questions or comments about this Privacy Policy, please contact our Data Protection team at: